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Some problems don’t need a retainer — they need a fix. Cash-to-accrual conversions, accounting system cleanups and migrations, internal controls, audit readiness: scoped in writing, priced in advance, finished on a date.
1. Diagnose. Intro call plus, where useful, the self-assessment. 2. Scope. A written statement of work: deliverables, timeline, price. 3. Deliver. The work is done, documented, and handed off — with training for whoever maintains it.
Every project is fixed scope, fixed price — quoted in writing before we start. If we discover the scope was bigger than either of us knew, we tell you before spending your money, not after.
It depends entirely on scope — a health check is a different animal from a two-year cleanup. What we promise: a written fixed price before we start, and no surprise invoices.
Often it should — a cleanup without maintenance decays. Many clients move from a project to a monthly retainer; there’s never an obligation to.
Tell us what’s broken. We’ll tell you what it takes to fix it — in writing, with a price.